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Receiving Credit for BigCrumbs Purchases

Using BigCrumbs.com only requires a mouse-click and most of our members will never have a problem receiving credit for their purchases.

However, there are a few things that can prevent your account from being credited. The guidelines below will help ensure that glitches are minimized and that you receive the credit you deserve!

  1. Supported Browsers
  2. Enable JavaScript
  3. Allowing Popups
  4. Norton Products
  5. SpyWare and ParasiteWare
  6. Cookie Settings

Quickly Ensure That Your Computer is BigCrumbs-Compatible

Supported Browsers

BigCrumbs strongly recommends Mozilla Firefox 1.6 or higher (2.0 preferred) or Internet Explorer 6 or higher.

Other browsers may function properly, but have not been verified. In general, if your click through to retailers is successful, you should receive credit, provided that you have cookies enabled (see below).


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Enable Javascript

Like most websites, BigCrumbs uses JavaScript to provide an enhanced experience for members and visitors. JavaScript is enabled by default in almost all browsers.

To test whether you have JavaScript enabled, please click here.

You should see a message indicating that JavaScript is enabled. If nothing happens or a new browser window opens instead, then you do not have JavaScript enabled. Please consult your browser documentation or submit a support ticket for assistance enabling JavaScript.

Note: Once you've enabled JavaScript, please refresh this page before re-trying the test link above.


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Allow Popups on BigCrumbs.com

BigCrumbs.com uses popup windows to send you to your selected retailer and for certain other functions. We do not use them for advertising.

By default, some popup blockers (such as the Google toolbar) may block such windows. You'll know this is the case if nothing happens when you click on a retailer's link. Please set your popup blocker to allow Popups from BigCrumbs.com.


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Norton Products

The "Ad Blocker" feature of certain Norton products can interfere with the BigCrumbs.com purchase credit technology and should be turned off as follows:

"Norton AntiSpam and Norton Internet Security 2005"

  1. In the main window, on the left side click Norton AntiSpam.
  2. Click Ad Blocking > Turn Off.

"Norton AntiSpam and Norton Internet Security 2004 and earlier"

  1. In the main window, double-click Ad Blocking.
  2. Uncheck Ad Blocking.


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SpyWare and ParasiteWare

Certain software known as SpyWare and ParasiteWare can interfere with your BigCrumbs.com account being credited.

SpyWare is generally downloaded and installed on your machine without your knowledge and can be detected with anti-spyware software, such as SpyDetect and Microsoft Anti-Spyware. We suggest that you periodically scan your system, not just to ensure that your BigCrumbs.com purchases are credited, but also for your own security.

ParasiteWare, on the other hand, may be installed with or without the user's knowledge and sometimes "piggy-backs" on other downloaded software that the user knowingly installed. This software actually redirects your BigCrumbs.com account credit to the ParasiteWare creators' sites.

The list of such software that should be uninstalled includes, but is not limited to software downloaded from these sites:

  1. BargainBuddy
  2. BearShare
  3. BuyerSport
  4. CommissionMaker
  5. e2Give
  6. eBates (MoeMoneyMaker )
  7. FatWallet
  8. Gator
  9. GreenThumb
  10. HuntBar
  11. iGive
  12. JambaFind
  13. Kazaa
  14. LimeWire
  15. Morpheus
  16. MyPoints
  17. NowBox
  18. SchoolCash
  19. ShopAtHome
  20. StreamCast
  21. SupportShopping
  22. Technology4Kids
  23. TopMoxie
  24. Upromise
  25. WhenU
  26. Wurld Media


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Set Your Browser to Accept Cookies

BigCrumbs.com and our featured retailers use cookies to track your purchases. Please be sure that you have enabled cookies in your browser.

To do so, simply find your browser in the following list and follow the instructions. Note: If you do not see your browser in this list, simply choose the one closest to your version, consult your browser's help, or submit a support ticket. We'd love to help!

AOL 9.0

  1. From the AOL Toolbar, select Settings.
  2. Select Internet [Web] Options
  3. Select Use your Internet Explorer Settings to set advanced browser options.
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 8.0

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 7.0 with IE 6.x

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 7.0 with IE 5.5

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK, Yes you want to save the settings

AOL 6.0

  1. From the AOL Toolbar, select Settings
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK, Yes you want to save the settings

AOL 5.0

  1. Go to My AOL
  2. Pick WWW
  3. Click the Security tab
  4. Go to Custom Level
  5. Scroll down to find Cookie
  6. Click "Enable"
  7. Click OK

AOL 4.0

  1. Click on Preferences
  2. Select on the WWW button
  3. Click on the Advanced tab
  4. Select the "Accept all cookies" checkbox

Windows IE 6.x and 7.x Browser

  1. Select Tools
  2. Select Internet Options
  3. Select the Privacy tab.
  4. Select Advanced
  5. Deselect override automatic cookie handling button
  6. Click on the OK button at the bottom of the screen.
  7. Click OK to exit

Windows IE 5.x Browser

  1. Go to Tools on the menu bar
  2. Pick Internet Options
  3. Click the Security tab
  4. Select the Custom Level tab
  5. Under "Allow Cookies that are stored on your computer" click "Enable"
  6. Under "Allow per-session cookies (not stored)" click "Enable"
  7. Select OK, Yes you want to save the settings

Windows IE 4.x Browser

  1. Go to View on the menu bar
  2. Pick Internet Options
  3. Click the Advanced tab
  4. Go down to the Cookies section
  5. Click "Always Accept Cookies"
  6. Click OK

Windows IE 3.x Browser

  1. Go to View on the menu bar
  2. Pick Options
  3. Click the Advanced tab
  4. Go down to the Cookies section
  5. Click "Warn Before Accept Cookies"
  6. Click OK

Mozilla Firefox

  1. Go to Tools on the menu bar
  2. Pick Options
  3. Select the Privacy icon on the left
  4. For newer versions of Firefox:
    1. Check the box that reads "Accept cookies from sites"
    2. Select "they expire" from the pulldown list labeled "Keep until"
  5. For older versions of Firefox:
    1. Expand the plus sign ("+") beside "Cookies"
    2. Click "Allow sites to set cookies"
  6. Click OK

Netscape 7.x

  1. Click Edit on the Toolbar.
  2. Click Preferences
  3. Click the Privacy and Security category; expand the list to show the subcategories.
  4. Click Cookies
  5. Three options are displayed. Click the appropriate choice:
    • Disable cookies
    • Enable cookies for the originating web site only
    • Enable all cookies
    • If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 6.x

  1. Click Edit on the Toolbar.
  2. Click Preferences
  3. Click the Privacy and Security category; expand the list to show the subcategories.
  4. Click Cookies
  5. Three options are displayed. Click the appropriate choice:
    • Disable cookies
    • Enable cookies for the originating web site only
    • Enable all cookies
    • If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 4.x

  1. Go to Edit on the menu bar
  2. Pick Preferences
  3. Go to the Advanced option on the Category menu
  4. Click the check box next to "Accept All Cookies"
  5. Click OK

Netscape 3.x Clients

  1. Go to Options on the menu bar
  2. Pick Network Preferences
  3. Click the Languages tab
  4. Click the checkbox next to "Enable Java"
  5. Click OK

Mac IE 5.x

  1. Click Edit
  2. Select Preferences
  3. Under the Receiving Files option, select Cookies
  4. Under "When receiving cookies:" select the desired level of cookie acceptance
  5. Under "When receiving cookies:" select the desired level of cookie acceptance
  6. Click OK to finish

Mac IE 4.x

  1. Go to My AOL on the menu bar
  2. Pick WWW
  3. Go to the Advanced Settings option on the Category menu
  4. Click "Cookies"
  5. When receiving cookies: Click "Never Ask"
  6. Click OK


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