Top Program Questions

The following are the top program questions from members. Please see our FAQ for more!

How do I get credit for my purchases?

Shopping with BigCrumbs is extremely easy:

1. Visit BigCrumbs.com (bookmark us for easy access)
2. Click on a retailer, product, or deal link to visit our featured merchants
3. Make your purchase within the same visit

VERY IMPORTANT! For eBay purchases, you must click through just prior to placing a winning bid or making a Buy It Now commitment. Clicking through later to make payment is neither sufficient nor required to activate your credit with eBay.

I made a purchase. Where's my credit?

eBay purchases may take up to 5 days to credit to your account. Purchases from other retailers may take up to 2 weeks.

If your purchase hasn't appeared on your account within these time frames then, please review your Click-Thru History to be sure you remembered to click through prior to making your purchase.

If all of this checks out, please let us know about your missing credits. We're here to help!

When do I get paid?

We pay monthly, one month in arrears. So, for example, commissions and cash back for purchases made in January will be paid in March. February earnings are paid in April and so on. The month delay allows for returns to be processed.

Payday is on or about the 15th of every month.

How does BigCrumbs pay me?

BigCrumbs offers two payment options: PayPal and the preferred BigCrumbs PrePaid MasterCard^® (the first payday that will support the card is April 15, 2010).

In order to be paid on the BigCrumbs PrePaid MasterCard^®, simply apply for your card and activate it. That's it! Payments will then be loaded to your card automatically each month.

In order to be paid by PayPal, ensure that the email address on your BigCrumbs account is associated with your PayPal account. We will NEVER ask you for your PayPal account information.

Why haven't I been paid?

If your payment is due (as indicated by the above schedule) and you haven't received it, then it's almost 100% certain that the e-mail address on your BigCrumbs account doesn't match your PayPal account.

To see what payments we've sent to you, please view your Payment History report. You'll see the payments we sent, where we sent them, and their statuses.

If a payment is listed as "Unclaimed" there, you can still claim it by associating the e-mail address we sent it to with your PayPal account.

If a payment is listed as "Denied" or "Returned", you'll have to submit a support ticket for us to reissue it.

How many people can I refer?

There's no limit!